What materials are your caps made of?
Our caps are primarily made from high-quality, breathable cotton, designed to to suit Pakistan’s weather, keeping you comfortable both indoors and outdoors. Some caps may also also come in polyester or nylon, often used for activewear or sportier looks. You’ll find the exact fabric details listed on each product page to help you choose what’s best for you.
What sizes are your caps available in?
Most of our caps come in a standard free size with adjustable straps, making them suitable for a wide range of head sizes. The adjustable buckle or snapback allows you to adjust the fit for maximum comfort. If a product has specific sizing details, they’ll be clearly mentioned on the product page.
Yes, most of our caps are unisex. However, a few designs may be specifically intended for men or women. This information will be clearly mentioned on the product page, but you can clearly get a good idea just by looking at the style and design of such a cap.
Why are your caps more expensive than others?
That's not entirely true. If you're comparing our caps to the low-quality ones sold by street vendors, then yes our price might seem more expensive. But there's a big difference in quality.
Our caps are made from premium imported materials, and carefully stitched for long-lasting durability and comfort. Caps like ours are being sold by big brands like Outfitters and Leisure Club for around PKR 3,000 to 5,000. You’re getting premium quality at a better value. It’s truly worth the price.
Where can I see customer reviews?
You can find customer reviews right above in the Testimonials section of this page. You can also check our Instagram profile, we’ve pinned a “Happy Customer” highlight that includes screenshots of real feedback shared by our customers.
How can I place an order?
Just click the “Add to Cart” button below the product you like. Once added, click “View Cart”, then proceed to Checkout. Fill in your shipping details, choose your payment method, and place your order. Your cap will be delivered right to your doorstep!
Is cash on delivery (COD) available?
Yes, we offer Cash on Delivery (COD) all over Pakistan. You can simply pay the courier when your order arrives. No advance payment required.
Do you offer discounts or promo codes?
Yes, we offer discounts and promo codes from time to time, especially during festive seasons and national holidays like Eid, Ramadan, 14th August, and Labour Day etc. Follow us on Instagram to stay updated on upcoming discounts and offers.
Can I cancel or change my order after placing it?
Yes, you can cancel or make changes to your order, as long as it hasn’t shipped yet. Once your order is out for delivery, changes or cancellations are no longer possible. In that case, you can wait for it to arrive and then request a return or exchange if needed. You can send us a DM on Instagram, and we’ll help you with order cancellations, refunds, or exchanges.
I haven’t received my order yet. What should I do?
Orders typically arrive within 2–3 business days in Karachi and up to 5 business days outside Karachi. If it's been longer than that, please send us a DM on Instagram, and we’ll be happy to look into it for you.
How long does the shipping take?
Orders typically arrive within 2–3 business days in Karachi and up to 5 business days outside Karachi.
Do you offer delivery across Pakistan?
Yes, we offer free delivery all across Pakistan. No matter where you’re located, we’ll get your order to you.
Do I have to pay for shipping?
No shipping fees! We deliver your order for free, anywhere in Pakistan.
Can I return or exchange a cap?
You can’t return a cap just for a refund. However, if the cap you received is damaged, you can return it and we’ll give you a 100% refund, which will be transferred to your bank account.
To be eligible for a refund, you’ll need to send us a video recording while unpacking the parcel. This helps us confirm that the item was shipped damaged and not damaged after delivery.
If you don’t like the cap for any reason (such as the design, color, or fitting), you can exchange it. To do this, you’ll need to send the cap back to our address via courier (you’ll cover the courier cost). Once we receive and inspect the cap, we’ll send you the new cap you asked for.
If you need help, just DM us on Instagram, we’ll guide you step by step and may even offer a little flexibility.
What if I receive a damaged, incorrect, or missing item in my package?
If you receive a damaged, wrong, or incomplete order, don’t worry, we’ll fix it for you.
You can choose between a 100% refund or an exchange. We’ll give you a 100% refund, which will be transferred to your bank account, EasyPaisa, JazzCash, etc. or send you the correct or missing product at our own cost.
To be eligible for a refund or exchange, you’ll need to send us a video recording while unpacking the parcel. This helps us confirm if the item was damaged, missing, or incorrect when it was delivered, and not after.
If you need help, just DM us on Instagram, we’ll guide you step by step and may even offer a little flexibility.
How can I contact you for more questions?
You can send us a DM on Instagram if you have any further questions. We’re quick to respond and always happy to help.
